Maritime and Offshore IT-problems can be handled with the BifrostConnect remote access solution.
When your IT equipment, pumps, drilling machines, controllers or programmable devices are offshore, they are inaccessible in its nature. A Remote access solution may be running on one of the computers, controlling all the equipment, however, it relies on the equipment being available and running – and ALWAYS ONLINE. A device goes offline and needs service; therefore, a remote access software isn’t accessible.
Many IT-problems require external help. The headquarters sometimes tries to provide this help by phone. When they finally conclude that, they can’t solve the problem themselves, they get a hold on a technician.
At the moment, you get a Technician flown in, who solves the problem. This is a very expensive and time-consuming process. There is transportation time and housing costs etc. Instead of doing this, the BifrostConnect remote access solution can bridge the gap between the remote device and the off-site technician.
Very easy for everyone to use due to it being a Plug and Play solution. The BifrostConnect Solution it is a cheaper, eco-friendlier, and faster way of solving the problem than any other alternative.
- Power on the BifrostConnect Unit either via cords or the battery.
- Connect the BifrostConnect Unit to the local WIFI, LAN or 4G.
- Plug-in the BifrostConnect Unit to the remote device that needs service.
- Deliver the OTP.
- The Technician connects to the remote device via gotobifrost.com
- The Technician solves the problem.
- Unplug the BifrostConnect Unit and end the session
The problem is solved, and this has been done with no need of getting a Technician flown in. The BifrostConnect gets integrated as a standard service tool, for rigs, ship etc.