Attended Access utilizes Time-based One-time Password (TOTP) technology generated by a physical press on the BifrostConnect Unit. The generated password is displayed on the Unit screen and changes every 30 sec. To establish a session, the Operator must log in to gotobifrost.com (also MFA protected) or the Manager, enter his/her credentials, and then enter the eight-digit password (TOTP). The on-site person can disconnect the session anytime by pressing a button on the Unit.
Access to Unattended Access is gained through the Manager. By default, the Manager authentication process involves a combination of user credentials and multi-factor authentication (MFA), such as a Time-based One-time Password (TOTP) delivered through a trusted authenticator app.