Bring your expert in the toolbox
...as it should be

Whenever the field service engineer is on-site and needs specialized expert assistance to fix the issue. This can be hassle; acting as onsite eyes and hands is difficult and inefficient. 
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Challenges

  • Field Service Engineer doesn’t have the specialized knowledge needed to troubleshoot

  • Field Service Engineer doesn’t have the right tools/licenses

  • Many Field Service Engineer tasks are to be completed within a limited timeframe

  • Field Service Enginere must not leave the laptop open/connected while working elsewhere

The solution with BifrostConnect

Get your Expert virtually on-site with you to:

  • Use special software
  • Firmware upgrade
  • Debug / Troubleshoot

Leave the Bifrost Unit connected while completing other tasks!

Empowering On-Site Engineers with Instant Remote Expert Support
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Remote Expert

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Bifrost Portal

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Field Service Engineer & On-site Equipment

Empowering On-Site Engineers with Instant Remote Expert Support
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Remote Expert

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Bifrost Portal

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Field Service Engineer & On-site Equipment

Product Tour

Try Our
Product Tours

Discover how easy and secure it is to establish an ad-hoc remote via our solution

Discover how easy and secure it is to establish an ad-hoc remote via our solution

Product Tour

Try Our
Product Tours

Discover How You Can Establish Zero Trust Access to Your Equipment

Get in touch with one of our experts today.

Remote Cisco Firmware Updates
...as it should be

When new functionality or bug vulnerability fixes are released, an update of your CISCO infrastructure is required – To stay up to date.