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Discover how easy and secure it is to establish an ad-hoc remote via our solution
Bring your expert in the toolbox
...as it should be
Whenever the field service engineer is on-site and needs specialized expert assistance to fix the issue. This can be a hassle; acting as onsite eyes and hands is difficult and inefficient.
- Field Service Engineer doesn’t have the specialized knowledge needed to troubleshoot
- Field Service Engineer doesn’t have the right tools/licenses
- Many Field Service Engineer tasks are to be completed within a limited timeframe
- Field Service Enginere must not leave the laptop open/connected while working elsewhere
Get your Expert virtually on-site with you to:
- Use special software
- Firmware upgrade
- Debug / Troubleshoot
Leave the Bifrost Unit connected while completing other tasks!
Empowering On-Site Engineers with Instant Remote Expert Support
Remote Expert
Bifrost Portal
Field Service Engineer & On-site Equipment
Empowering On-Site Engineers with Instant Remote Expert Support
Remote Expert
Bifrost Portal
Field Service Engineer & On-site Equipment
Try Our
Discover how easy and secure it is to establish an ad-hoc remote via our solution
Product Tour