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Commissioning - 3rd Party Access - Incident Response & Recovery
Secure, Efficient Remote Support for Water Infrastructure at Luságua
Luságua, a subsidiary of Aquapor, is a leading provider of water management and infrastructure solutions in Portugal. Serving 58 municipalities and nearly half a million people, Luságua is committed to operational efficiency and sustainability.
Reliable remote access for testing and inspection at SGS
SGS, a global leader in testing and certification, faced recurring challenges with remote access to isolated laboratory systems in Portugal and the Netherlands. Technicians and vendors often needed urgent access for commissioning, troubleshooting, and incident response, but traditional solutions were either non-compliant, too slow, or required costly on-site visits.
To address this, SGS deployed BifrostConnect, a hardware-based remote access solution designed for IT and OT environments – even when systems are air-gapped, standalone, or completely offline. The plug-and-play device enabled secure, session-based access without network modifications or exposure, fully approved by SGS’s global security team.
Portable Remote Access for Commissioning and Service with Damgaard Automatik X BifrostConnect
Damgaard Automatik develops and services software for industrial machines. Their technicians are frequently on site with customers to handle commissioning and service tasks. These jobs often require quick troubleshooting and access to specialized software expertise.
Additional Use Case examples
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