Remote Access for OEMs
...as it should be

Are your SLAs delayed by customers' compliance and approval processes?

Whenever you need to:

Commission new solutions out of the box

 

Service / Upgrade Your Equipment

  • Firmware updates
  • Patches
  • Calibrations

Troubleshoot

  • Require help from other experts
  • Have eyes on-site

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And face the of challenge of:

  • Not having OS installed or network configured

  • Limited or no Internet Access (IT will not grant internet access)

  • Special Equipment Connectivity (Serial / USB connectivity, special IP Tunneling)

  • Required Expert not available Onsite (Your service technician is on-site, but expert assistance is needed)

  • Complying with cybersecurity demands

Relieve your pain with:

  • Native access to equipment (During installation, Reboot, etc.)

  • Out-of-band 4G/LTE connectivity

  • Special connectivity options (Serial & USB access)

  • A compliant end-to-end secure solution catering to all roles
    involved

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Whenever you need to:

Commission new solutions out of the box

 

Service / Upgrade Your Equipment

  • Firmware updates
  • Patches
  • Calibrations

Troubleshoot

  • Require help from other experts
  • Have eyes on-site

And face the of challenge of:

  • Not having OS installed or network configured

  • Limited or no Internet Access (IT will not grant internet access)

  • Special Equipment Connectivity (Serial / USB connectivity, special IP Tunneling)

  • Required Expert not available Onsite (Your service technician is on-site, but expert assistance is needed)

  • Complying with cybersecurity demands

Relieve your pain with:

  • Native access to equipment (During installation, Reboot, etc.)

  • Out-of-band 4G/LTE connectivity

  • Special connectivity options (Serial & USB access)

  • A compliant end-to-end secure solution catering to all roles
    involved

Instantly Wrap Your Critical Infrastructure in Zero Trust Access

Remote Expert

Ensure compliant third-party access,whether they need
tunneling, IP, USB, serial, or even KVM access.

BifrostConnect Manager

Hassle-free user administration with global oversight and
local control:

  • Least privilege principles
  • Granular user permissions
  • Documented audit trail
BifrostConnect Unit

Your Bifrost Unit enables Ad-Hoc Remote Access –
Where it is needed when it is required.

  • Portable
  • Battery driven
  • Out-of-band
  • Plug-and-play
Field Devices

No need to change your OT/IT infrastructure,
no physical implementation is required.

Instantly Wrap Your Critical Infrastructure in Zero Trust Access

Remote Expert

Ensure compliant third-party access,
whether they need tunneling, IP, USB,
serial, or even KVM access.

BifrostConnect Manager

Hassle-free user administration with
global oversight and local control:

 

  • Least privilege principles
  • Granular user permissions
  • Documented audit trail
BifrostConnect Unit

Your Bifrost Unit enables
Ad-Hoc Remote Access
- Where it is needed when it is required.

  • Portable
  • Battery driven
  • Out-of-band
  • Plug-and-play
Field Devices

No need to change your OT/IT infrastructure,
no physical implementation is required.

Optimize Your:

Mean Time to Repair
First-Time Fix Rate
Technician Utilization Rate

BifrostConnect Solution

  • Portable: Small form factor and built-in battery allow users to easily move remote access to a single endpoint or a network of endpoints.

  • Secure: Built on Zero Trust principles, ensuring Least Privileges, Access Control, and Audit Log.

  • Versatile: A wide variety of I/O options enabling connections to an extensive range of devices.

  • Clientless: Plug-and-play solution requiring no software installation on the endpoint, network, or technician's computer.

  • Out-of-Band: Built-in LTE connection ensures remote access is isolated from the network.

  • Offline: Whether utilizing LTE, WiFi, or LAN, the internet connection is not shared with the endpoint and will remain offline during remote access.
  •  

Built for 3rd-Party Service Teams

  • Commission new equipment remotely from the moment you turn them on for the first time

  • Support on-site staff by providing an instant lifeline to specialists back home.

  • Troubleshoot or reboot faulty computers, IoT, and network equipment, even offline or on a private network.

Product Tour

Try Our
Product Tours

Discover how easy and secure it is to establish an ad-hoc remote via our solution

Discover how easy and secure it is to establish an ad-hoc remote via our solution

Product Tour

Try Our
Product Tours

Discover How You Can Establish Zero Trust Access to Your Equipment

Get in touch with one of our experts today.