When you have people on-site who authorize, validate, and terminate the remote access sessions.
At Attended Access, we use Time-based One-Time Password (TOTP) technology that requires a physical press on the Bifrost Unit to generate a secure authorization code. This guarantees that only on-site personnel can authorize remote operators.
Step 1
Power on Bifrost Unit
Step 2
Connect to endpoint
Step 3
Generate TOTP
Step 4
Provide TOTP to Remote Operator
Choose Attended Access for On-Demand Authentication
Empower your outsourcing partners or third-party vendors to support your critical network infrastructure and increase service levels in no time.Built for:
We've all been there, finishing an important task when disaster strikes – your IT equipment is failing. After raising a ticket, you finally get a call from the vendor's Service & Support department. But as you follow the phone instructions, they hardly match the chaos you're facing, and the foreign accent doesn't make it any easier. The clock is ticking; if only it were possible to use a remote access solution.
With Attended Access, you can stop acting the role of both the eyes and hands of a remote support technician. Now, you're in control, deciding when a technician receives one-time remote access to your equipment - including those out of reach to conventional solutions. Just plug in a Bifrost, sit back, and observe as the best-suited technician takes the helm, swiftly resolving the issue.
Your Benefits
You control who
You control when
You control what
For external support teams, security policies create a lot of friction. Ever requested VPN or software-based remote access to resolve a system breakdown? If even allowed, the process slows you down and compromise IT-security.
Attended Access eliminates friction without compromising security. By enabling the on-site staff to grant secure one-time access on demand, you can get in front of the problem instantly without accessing the company’s network or exposing the faulty equipment to the internet. Now you’re freed up to focus on what really matters: solving the issue.
Your Benefits
Reach beyond software
Reach beyond OS
Reach beyond config
For external support teams, security policies create a lot of friction. Ever requested VPN or software-based remote access to resolve a system breakdown? If even allowed, the process slows you down and compromise IT-security.
Attended Access eliminates friction without compromising security. By enabling the on-site staff to grant secure one-time access on demand, you can get in front of the problem instantly without accessing the company’s network or exposing the faulty equipment to the internet. Now you’re freed up to focus on what really matters: solving the issue.
Your Benefits
Protect your network
Protect your devices
Protect your users
Scaling organizations is a tough job for modern leaders. Either you’re juggling with the constant lack of qualified talent or trying to solve the eternal budget puzzle. Sending support personnel on the road does not align with efficiency targets, CO2 quotes or the bottom line.
With Attended Access, you can reduce the need for on-site travel while increasing your valued expert’s freedom to solve their tasks from the comfort of their chair. You’ll expand your company’s market reach while saving valuable resources and prolonging the life of the technology across the organization.
The result? Satisfied customers, happy employees, and healthy profits.
Your Benefits
Optimize customer satisfaction
Optimize efficiency
Optimize resources
Time-based One-Time Password
Authorize remote access to an internal or external technician with a click on your Bifrost Unit. Simply share the TOTP from the display and let the technician work until the job is done or you decide to terminate the session.
Touch-Screen Emulation
Choose how you like to operate the mouse on your device. Seamless toggle between a regular cursor or touch screen emulation for situations where you control touch screen interfaces or want to minimize the latency impact.
Shortcuts
Execute universal or OS specific keyboard shortcuts on your devices remotely. Maintain your efficiency and on-site workflows by easily choosing your preferred keystrokes from a list of the most common shortcuts.
Terminal Sessions
Establish Terminal sessions whenever you need a remote console for command line-based operations. Control, configure and troubleshoot everything from network equipment to industrial applications and IoT devices.
Bluetooth Connectivity
Establish Bluetooth connection and emulate keyboard and mouse wirelessly between your equipment and the Bifrost Unit. Great for mobiles and tablets where the port doesn’t support other functions while providing screen output.
Multiple Video Inputs
Work on two devices simultaneously without leaving your live session. Connect your equipment via USB-C and HDMI to switch between your desired screen with a quick flick of a button.
We know you love a good specsheet
Case size
L-124mm W-87mm H-27mm
Weight
250 g
LCD Display
2” TFT
Data channel
Encrypted WebRTC via MQTT
OS
Industrial Linux with OTA updates
Humidity and temperature
Max. 85% non-condensing relative humidity
41 ̊-104 ̊F (5 ̊-40 ̊C)
Connectivity
Built-in LAN, WIFI, LTE (3G and 4G)
USB-C
Video input, keyboard/mouse output and charging
Bluetooth 4.0
Keyboard/mouse input
Micro-USB
Keyboard/mouse output and charging
Ethernet RJ45
Network (POE) and charging
RS232
Terminal session
SPDT
Power relay
HDMI
Video input up to 1080p @60Hz
SIM tray
Nano-SIM
Type
Industrial RRC1120 (1S1P)
Power
3.70V / 2,000mAh / 7.4Wh,
<2 hours battery operating time
