No, you no longer need to travel on-site.

For external support teams, security policies create a lot of friction. Ever requested VPN or software-based remote access to resolve a system breakdown? If even allowed, the process slows you down and compromise IT-security.

Attended Access eliminates friction without compromising security. By enabling the on-site staff to grant secure one-time access on demand, you can get in front of the problem instantly without accessing the company’s network or exposing the faulty equipment to the internet. Now you’re freed up to focus on what really matters: solving the issue.

Reach beyond OS

Take control of offline equipment even during restart and BIOS/UEFI

Reach beyond config

Set-up and configure new devices from the moment unbox it for the first time

The safest choice is Offline…

As your organization grows, cyber threats increase. More devices are connected to the internet, and partners and vendors constantly seek approval for different remote access solutions. When deadlines are closing, operational personnel often invent quick workarounds to the organization’s safety measures.

With Attended Access, you can eliminate risk by separating remote access from the company network. Authorize momentary access via an Out-of-band 4G connection and watch how issues get solved while the equipment is kept offline.

You’ll save valuable time while raising security and convenience across your organization.

Protect your devices

Establish secure Remote Access without software installations or internet exposure

Protect your users

Ensure data privacy with transitory end-to-end encrypted sessions

Expand the reach of your IT professionals

Scaling organizations is a tough job for modern leaders. Either you’re juggling with the constant lack of qualified talent or trying to solve the eternal budget puzzle. Sending support personnel on the road does not align with efficiency targets, CO2 quotes or the bottom line.

With Attended Access, you can reduce the need for on-site travel while increasing your valued expert’s freedom to solve their tasks from the comfort of their chair. You’ll expand your company’s market reach while saving valuable resources and prolonging the life of the technology across the organization.

The result? Satisfied customers, happy employees, and healthy profits.

Optimize efficiency

Introduce an easy tool that requires minimal training and scales across the organization

Optimize resources

Improve environmental impact while saving time and money on on-site travel