Yes, it’s possible to remote offline equipment
Security policies increasingly prohibit online connectivity for operational technology to protect mission-critical equipment. But when disaster strikes at locations where there are no technical staff on-premises, troubleshooting or rebooting the system cannot be executed from remote. Your only option is to pack your bags and travel on-site. Or is it?
Unattended Access enables you to access your offline equipment remotely without relying on on-site personnel. Get instant hands on the faulty equipment and identify the core of the incident by analyzing the logfiles or entering the BIOS. If ever in doubt – try rebooting the system from the comfort of your chair.
Reach beyond software
Access computerized equipment that supports KVM, Serial or SSH connections
Reach beyond OS
Take control of offline equipment even during restart and inside the BIOS/UEFI
Reach beyond config
Set-up and configure new devices from the moment you unbox it for the first time
Secure your IT/OT infrastructure
For IT security teams, human error is the ultimate foe. The perfect infrastructure is only as strong as its weakest link and when mission-critical technology fails, sending people on-site often introduces the conditions for the perfect storm. Suddenly offline equipment gets connected to the internet or unauthorized devices finds their way onto the company network – what should have been a temporary quick fix ends up as invisible rouge backdoors.
With Unattended Access, you can reduce the need for on-site visits by providing secure access to specific equipment without installing any software or entering the company network. Stay in control of User Rights and eliminate the need for rouge solutions in your infrastructure.
The results? Increased security and faster recovery times across your organization.
Protect your network
Isolate your closed network from VPN and Remote Access applications
Protect your devices
Establish secure Remote Access without software installations or internet exposure
Protect your users
Ensure data privacy with transitory end-to-end encrypted sessions
Expand the reach of your IT professionals
Scaling organizations is a tough job for modern leaders. Either you’re juggling with the constant lack of qualified talent or trying to solve the eternal budget puzzle. Sending support personnel on the road does not align with efficiency targets, CO2 quotes or the bottom-line.
With Unattended Access, you can reduce the need for on-site travel while increasing your valued expert’s freedom to solve their tasks from the comfort of their chair. You’ll expand your company’s market reach while saving valuable resources and prolonging the life of the technology across the organization.
The result? Satisfied customers, happy employees, and healthy profits.
Optimize customer satisfaction
Reduce Mean Time to Repair ratios on jobs that usually requires on-site support
Introduce an easy tool that requires minimal training and scales across the organization
Improve environmental impact while saving time and money on on-site travel