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Unattended Access

When you are already authorized to access the equipment remotely and/or when there is no on-site staff to establish the connection.

BUILT FOR:

Yes, it’s possible to remote offline equipment

Security policies increasingly prohibit online connectivity for operational technology to protect mission-critical equipment. But when disaster strikes at locations where there are no technical staff on-premises, troubleshooting or rebooting the system cannot be executed from remote. Your only option is to pack your bags and travel on-site. Or is it?

Unattended Access enables you to access your offline equipment remotely without relying on on-site personnel. Get instant hands on the faulty equipment and identify the core of the incident by analyzing the logfiles or entering the BIOS. If ever in doubt – try rebooting the system from the comfort of your chair.

reach

Reach beyond software

Access computerized equipment that supports KVM, Serial or SSH connections

OS

Reach beyond OS

Take control of offline equipment even during restart and inside the BIOS/UEFI

config

Reach beyond config

Set-up and configure new devices from the moment you unbox it for the first time

Secure your IT/OT infrastructure

For IT security teams, human error is the ultimate foe. The perfect infrastructure is only as strong as its weakest link and when mission-critical technology fails, sending people on-site often introduces the conditions for the perfect storm. Suddenly offline equipment gets connected to the internet or unauthorized devices finds their way onto the company network – what should have been a temporary quick fix ends up as invisible rouge backdoors.

With Unattended Access, you can reduce the need for on-site visits by providing secure access to specific equipment without installing any software or entering the company network. Stay in control of User Rights and eliminate the need for rouge solutions in your infrastructure.

The results? Increased security and faster recovery times across your organization.

network

Protect your network

Isolate your closed network from VPN and Remote Access applications

devices

Protect your devices

Establish secure Remote Access without software installations or internet exposure

users

Protect your users

Ensure data privacy with transitory end-to-end encrypted sessions

Expand the reach of your IT professionals

Scaling organizations is a tough job for modern leaders. Either you’re juggling with the constant lack of qualified talent or trying to solve the eternal budget puzzle. Sending support personnel on the road does not align with efficiency targets, CO2 quotes or the bottom-line.

With Unattended Access, you can reduce the need for on-site travel while increasing your valued expert’s freedom to solve their tasks from the comfort of their chair. You’ll expand your company’s market reach while saving valuable resources and prolonging the life of the technology across the organization.

The result? Satisfied customers, happy employees, and healthy profits.

satisfaction

Optimize customer satisfaction

Reduce Mean Time to Repair ratios on jobs that usually requires on-site support

efficiency

Optimize efficiency

Introduce an easy tool that requires minimal training and scales across the organization

Resources

Optimize resources

Improve environmental impact while saving time and money on on-site travel

POPULAR FEATURES:

Manager

Manage your organizations BifrostConnect devices with role-based access and, maintain control by defining User Rights, Access Roles, and Features enabled on your individual Bifrost Units. Connect directly to Unattended Units from the Manager.

USB Disk Emulation

Use the USB Disk Emulation feature to take advantage of the built-in storage in the BifrostConnect Unattended device and enable the remote computer to boot from an OS image or any other USB boot function you like, to fully reestablish, troubleshoot or reinstall the Operating System from scratch if all else fails.

Shortcuts

Execute universal or OS specific keyboard shortcuts on your devices remotely. Maintain your efficiency and on-site workflows by easily choosing your preferred keystrokes from a list of the most common shortcuts.

Terminal Sessions

Establish Terminal/SSH sessions whenever you need a remote console for command line-based operations. Control, configure and troubleshoot everything from network equipment to industrial applications and IoT devices.

MFA or SAML

Access your fleet of Unattended Units by logging into your Manager through two-factor authentication or by connecting your enterprise solution to your organization’s own IAM solution through SAML intergration.

Relay Toggle

Activate a physical button on your device from remote. Connect the SPDT output on the Bifrost Unit to your equipment and activate physical functions like power cycling that used to require on-site presence

Have questions? Give us a call and we’ll walk you through it

TECHNICAL SPECIFICATIONS:

We know you love a good specsheet

Dimensions

Case size

L-124mm W-87mm H-27mm

Weight

250 g

LCD Display

2” TFT

General info

Data channel

Encrypted WebRTC via MQTT

OS

Industrial Linux with OTA updates

Humidity and temperature

Max. 85% non-condensing relative humidity
41 ̊-104 ̊F (5 ̊-40 ̊C)

Connectivity

Built-in LAN, WIFI, LTE (3G and 4G)

I/O

USB-C

Video input, keyboard/mouse output and charging

Bluetooth 4.0

Keyboard/mouse input

Micro-USB

Keyboard/mouse output and charging

Ethernet RJ45

Network (POE) and charging

RS232

Terminal session

SPDT

Power relay

HDMI

Video input up to 1080p @60Hz

SIM tray

Nano-SIM

Battery

Type

Industrial RRC1120 (1S1P)

Power

3.70V / 2,000mAh / 7.4Wh,
<2 hours battery operating time

Connectivity

The BifrostConnect solution

Data sheets and manuals

Learn more about our Unattended Unit in our data sheet and manual.

TRY BIFROSTCONNECT

Schedule a live demo today

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BifrostConnect Attended Access

The unit needed when you have people on-site who authorize, validate, and terminate the remote access sessions.

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