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BifrostConnect BifrostConnect
  • How it Works
    How it Works
    Direct Tunnel Access
    Direct IP Tunnel

    Identity-based network access in minutes

    USB Tunnel

    Configure USB devices remotely

    Clientless Serial Tunnel

    Establish a Serial (RS232) connection without borders

    Clientless IP Tunnel

    Create a Zero Trust network without VPN Tunneling

    Offline File Transfer

    Transfer files without exposing endpoints to the internet

    Direct Native Access
    KVM Access

    Gain physical control and process data on-premise

    Zero Trust by design
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BifrostConnect
  • How it Works
    How it Works
    Direct Tunnel Access
    Direct IP Tunnel
    IP Tunnel
    Offline File Transfer
    Serial Tunnel
    USB Tunnel
    Direct Native Access
    KVM Access
    Zero Trust by design
  • Who We Help
    Cybersecurity & Compliance
    Engineering & Commissioning
    Operations
  • Industries
    Energy & Utilities
    Water Management
    Testing, Inspection & Certification
    Industrial Automation & Manufacturing
    Logistics, Transportation & Maritime
    Banking & Financial Services
    Pharma, Life Science & Healthcare
  • Resources
    FAQ
    Release Notes
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Getting Started

12
  • Admin
    • Set up your organization
    • User roles and permissions
  • Onsite User Guides
    • Onsite Step Guide
    • Connect KVM
    • Connect IP Tunnel
    • Connect Offline File Transfer
    • Connect USB Tunnel
    • Connect Serial Tunnel
    • Connect SSH
    • Connect Serial Terminal (Console Access)
  • Datasheets
    • Technical Specifications
    • Requirements

Technical Support

2
  • Feedback & Feature requests
    • Share your ideas and feedback
  • Report a bug
    • Reporting Bugs 

Release Notes

18
  • 2025
    • Bifrost Release 30 Oktober 2025
    • Bifrost Release 19 August 2025
    • Bifrost Release 30 June 2025
    • Bifrost Release 11 February 2025
  • 2024
    • Bifrost Release 04 December 2024
    • Bifrost Release 16 November 2024
    • Bifrost Release 2 Oktober 2024
    • Bifrost Release 14 August 2024
    • Bifrost Release 7 May 2024
    • BifrostConnect Firmware V4.8.0
  • 2023
    • BifrostConnect Firmware V4.7.0
    • BifrostConnect Firmware V4.6.0
    • BifrostConnect Firmware V4.5.0
    • BifrostConnect Firmware V4.4.0
  • 2022
    • BifrostConnect Firmware V.4.3.2
    • BifrostConnect Firmware V.4.3.1
    • BifrostConnect Firmware V.4.2.0
  • 2021
    • BifrostConnect Firmware V.4.0.0
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  • Feedback & Feature requests
  • Share your ideas and feedback
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Share your ideas and feedback

Have an idea for improving BifrostConnect or have some feedback you want to share?

Our team takes all user input into consideration as we add new features and improvements to our solution.

Share feedback in your Bifrost Manager

You can submit a feature request via the Help Section inside your Bifrost Manager.

To access the Manager:

  1. Log into manager.gotobifrost.com
  2. From the Manager, click the Help section in the lower-left corner.
  3. Click Feedback.
Types of feedback
Feedback typeDescription
Bug reportingReport any bugs or issues you encounter to help us improve our product.
Feature requestSuggest new features or enhancements you’d like to see in our product.
General feedbackProvide your overall thoughts and experiences to help us serve you better.
VulnerabilitiesReport any security vulnerabilities to ensure the safety and integrity of our product.

After you submit your feedback, our team will review it and get back to you if your feedback warrants a response.

In the spirit of transparency, we cannot guarantee that every request will be implemented in the Bifrost Solution, but we value your feedback and will consistently consider your input.

Updated on June 14, 2024
Table of Contents
  • Share feedback in your Bifrost Manager
    • Types of feedback
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