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  • How it Works
    Zero Trust by design
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    Create a Zero Trust network without VPN Tunneling

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    Establish a Serial (RS232) connection without borders

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    Transfer files without exposing endpoints to the internet

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    Best-practice Guide for Secure 3rd party remote access in OT
    OT Cybersecurity Landscape: Denmark 2027
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BifrostConnect
  • How it Works
    Zero Trust by design
    How it Works
    Direct Native Access (DNA)
    Direct Tunnel Access (DTA)
    Clientless Tunnel Access (CTA)
    Clientless IP Tunnel
    Clientless Serial Tunnel
    Offline File Transfer
  • Who We Help
    Cybersecurity & Compliance
    Engineering & Commissioning
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    Energy & Utilities
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  • OT Cybersecurity
    OT Cybersecurity Landscape: Denmark 2027
    Best-practice Guide for Secure 3rd party remote access in OT
    NIS2 Remote Access WHITE PAPER
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Getting Started

12
  • Admin
    • Set up your organization
    • User roles and permissions
  • Onsite User Guides
    • Onsite Step Guide
    • Connect KVM
    • Connect IP Tunnel
    • Connect Offline File Transfer
    • Connect USB Tunnel
    • Connect Serial Tunnel
    • Connect SSH
    • Connect Serial Terminal (Console Access)
  • Datasheets
    • Technical Specifications
    • Requirements

Technical Support

2
  • Feedback & Feature requests
    • Share your ideas and feedback
  • Report a bug
    • Reporting Bugs 

Release Notes

21
  • 2026
    • Remote Access Interface Release 25 June 2026
    • Direct Tunnel Release 1 June 2026
    • Bifrost Release 13 January 2026
  • 2025
    • Bifrost Release 30 Oktober 2025
    • Bifrost Release 19 August 2025
    • Bifrost Release 30 June 2025
    • Bifrost Release 11 February 2025
  • 2024
    • Bifrost Release 04 December 2024
    • Bifrost Release 16 November 2024
    • Bifrost Release 2 Oktober 2024
    • Bifrost Release 14 August 2024
    • Bifrost Release 7 May 2024
    • BifrostConnect Firmware V4.8.0
  • 2023
    • BifrostConnect Firmware V4.7.0
    • BifrostConnect Firmware V4.6.0
    • BifrostConnect Firmware V4.5.0
    • BifrostConnect Firmware V4.4.0
  • 2022
    • BifrostConnect Firmware V.4.3.2
    • BifrostConnect Firmware V.4.3.1
    • BifrostConnect Firmware V.4.2.0
  • 2021
    • BifrostConnect Firmware V.4.0.0

Best Practice Guide

14
  • About this guide
  • Core Framework
  • Architecture & Principles
  • Threat Context
  • Zero Standing Privilege
  • Four OT Access Patterns
  • Degraded Mode & Legacy Equipment
  • Defence in Depth
  • Compliance & Implementation
  • Residual Risks
  • Definitions
  • References
  • Operational Lifecycle 
  • Procurement Appendix

Implementing the OT Best Practice Framework with BifrostConnect

6
  • Overview and Framework Mapping
  • Threat Model
  • Scenario Implementation – Scenario 1
  • Scenario Implementation – Scenario 2
  • Scenario Implementation – Scenario 3
  • Scenario Implementation – Scenario 4
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  • Set up your organization
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Set up your organization

The Manager overview

Welcome to the BifrostConnect Manager

From here you get an overview of all your BifrostConnect Units. You can manage users, see the activity of your units, or create Groups to limit access to certain Bifrost Units.

User Management

Here are the User Management where you can easily add more users and create groups if you are an administrator.

When creating a user, you can select the necessary access roles (Admin or User), and/or select which group the user belongs to, 

Users (not Admins) must be put in a Group,  otherwise their Device list will be empty.

User details

You can further manage a user by clicking on the name and then you can see more information, or you can delete user and reset 2FA if a user lose access to their authentication app.

Group Management

This is the Group management where you can easily create groups and limit the access to users.

Maybe you have an external vendor that needs access to a specific Bifrost Unit.


“Admins” can see everything and does not need to belong in a group,  but “Users” must be put in a group to get access to a Bifrost Unit.

This also limits what a user can see. If they are without a group, their device list in the Manager will be empty.

Here is a Group example.

It must contain at least one Bifrost and one user. 

Updated on June 17, 2024
User roles and permissionsUser roles and permissions
Table of Contents
  • The Manager overview
  • User Management
  • User details
  • Group Management
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