The BifrostConnect Solutions comes in two versions:
Attended Access
When the remote specialist requires people on-site, to authorize, validate, and terminate the remote access sessions.
Unattended Access
When the remote specialist is authorized to access the equipment remotely and/or when there is no on-site staff to establish the connection.
Follow the instructions matching your Bifrost Unit type:
Attended Access Unit
Attended Access requires an on-site person to initiate remote access between the connected device and the remote specialist seeking to access the device remotely.
Attended Access utilizes One-time Password (OTP) technology generated by a physical press on the BifrostConnect Unit. The generated password is displayed on the Unit screen and by default changes every 60 sec.
Attended Steps
For more details on how to connect the Unit to the computer, please take a look at the connection guide for the specific session type.
Unattended Steps
Unattended Access can be initiated by the remote specialist given that an Unattended Bifrost Unit is connected on-site:
For more details on how to connect the Unit to the computer, please take a look at the connection guide for the specific session type.